By submitting a quote survey request, you will give us permission to contact you using the contact information you have provided in the Survey Quote Request form. If you have provided information which is incorrect we will not be able to contact you to confirm your quote request.
The survey estimate provided in the form is the closest estimate we can provide based on the information you have entered into the quote request form. Once we have reviewed your form information, we will contact you to confirm any details and assess whether the quote provided online is an accurate estimate.
We will also provide you with a formal quote which you can agree before the work begins. It is a requirement that we charge and receive a deposit to secure your order equal to the cost of the survey question creation (payment accepted by credit card Visa, MasterCard, PayPal or Bank Deposit) – unless otherwise agreed.
Revising your surveys
Two rounds of minor^ question revisions are included in the price. If there are still revisions after the second round, we will charge $5 per question for additional changes.
^ Minor revisions mean altering the questions in the 1st draft and not recreating the survey or adding additional questions. We can add additional questions and will inform you of any additional charges that may apply before we begin any additional work.
Confidentiality & Non-disclosure
All the information you provide to us is 100% confidential. We are happy to sign a non-disclosure agreement. We operate under Australian law.
We will provide full terms and condition when we provide you with the project commencement invoice.